Privacy Policy
Updated October 2026
Information we collect
When you request a quote, call us or become a client, we collect the details you give us: your name, email, phone number, business name and project information. Our website also collects basic analytics such as pages visited and device type.
How we use it
We use your information to respond to your request, prepare quotes, deliver your project, send invoices and keep in touch about your project. If you agree on our forms, we may contact you by phone, text or email. Reply STOP to texts or ask us at any time to stop.
Sharing
We do not sell your personal information. We share it only with service providers that help us run the business, such as email, hosting and payment processors (for example Wise), and only as needed to provide our services or meet legal obligations.
Payments
Payments are processed by Wise. We do not receive or store your full card details.
Your choices
You can ask us to access, correct or delete your personal information by emailing us. Depending on your state, you may have additional rights under local privacy laws.
Security and retention
We use reasonable safeguards to protect your information, and we keep it only as long as needed for the purposes above or as the law requires.
Contact: Playback Studios LLC, 7901 4th St N, Ste 300, St. Petersburg, FL 33702 · (727) 471-5185 · hello@playbackstudios.us